Complicated Quote by Steve Krug
“When you go to a site, you usually run into usability problems pretty quickly. They're not hidden. They're not complicated. They're not baffling. They were in the design or crept into the design.”
About This Quote
Source Book: Don't Make Me Think by Steve Krug, 2000
Usability issues are obvious and arise from design flaws, not hidden complexities.
In simple terms: Design flaws cause obvious usability problems.
Identify and fix design flaws early.
Themes
Mood
Type
When to use this quote
- website audits
- app testing
- product reviews
- UX workshops
Key Concepts
Questions to Reflect On
- How can you ensure early detection of design flaws?
- What processes help surface hidden usability issues?
Even obvious flaws can be overlooked without systematic evaluation.