““The only job security, to the extent that it exists, will reside in your ability to be “high concept high touch”: to come up with inspired and innovative ideas, gain creative insights, and connect with people on an emotional level through empathy, story or design. To do what computers can’t, or that dude in China or India for only so many dollars an hour. To create experiences that people didn’t know they wanted or needed but soon refuse to live without.””
