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Bigs Quote by Ronald M. Shaich

“People have been oversold, over-branded, overhyped, over-promised. And they basically trust a small local operator more than they trust the big corporate entity.” quote by Ronald M. Shaich
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“People have been oversold, over-branded, overhyped, over-promised. And they basically trust a small local operator more than they trust the big corporate entity.”

Ronald M. Shaich

About This Quote

Source Article: Marketing Trends, 2019

Highlights consumer preference for small local operators over large corporations due to over‑promising.

In simple terms: People trust locals more.

Key Takeaway

Support authentic local brands.

Themes

trust brand authenticity consumer behavior

Mood

skeptical analytical

Type

business critical

When to use this quote

  • small business promotion
  • consumer surveys
  • advertising campaigns

Key Concepts

Marketing strategy brand perception

Questions to Reflect On

  • Why do locals seem more trustworthy?
  • How can big brands regain credibility?
A Different Perspective

May not apply to all markets.

3.7 out of 5 (4 ratings)

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