Clients Quote by Patrick Lencioni
“What clients are really interested in is honesty, plus a baseline of competence.”
About This Quote
Source Book: "The Advantage", 2012
Clients value honesty and a basic level of competence above all else.
In simple terms: Honesty and competence are key.
Key Takeaway
Deliver truthful work with solid skills.
Themes
trust
competence
client relations
Mood
professional
direct
Type
advice
business
When to use this quote
- consulting
- customer service
- project management
Key Concepts
business ethics
service quality
Questions to Reflect On
- How do you demonstrate competence honestly?
- What builds client trust?
A Different Perspective
Competence without honesty still fails.
![“A nominee [to Supreme Court] must possess the competence, character and temperament to serve on the bench.” quote by Herb Kohl](https://sms4smile.com/quotes/img-quotes/51a/herb-kohl-25520_benches_a-nominee-to-supreme-court-must-possess_40021.jpg)
