Cell phone Quote by Patricia Seybold
“A lot of people think that the new economy is all about the internet. I think that it's being fueled by the internet - as well as by cell phones, digital assistants, and the like - but that it's really about customers.”
About This Quote
The new economy is driven not only by the internet but also by mobile devices and digital assistants, with the true focus being the customer.
In simple terms: Customers drive the modern economy.
Prioritize customer needs.
Themes
Mood
Type
When to use this quote
- strategy
- marketing
- innovation
Key Concepts
Questions to Reflect On
- How can businesses keep customers central?
- What role do emerging devices play in service?
Overemphasis on tech can overlook human factors.