Air traffic control Quote by Oscar Munoz

“I think the hardest thing that, historically, the industry may have relied upon is that we can't control weather, we can't control air traffic control, and use that at the end of the day as an excuse. Things do happen - we know they happen. We don't exactly know when they are going to happen, but we should definitely be prepped.”

Oscar Munoz

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More by Oscar Munoz

I represent the interests of almost 90,000 human beings in our system. That's by far my first and foremost commitment.

Oscar Munoz

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Treating our customers and each other with respect and dignity is at the core of who we are, and we must always remember this…

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For me, it's common sense to treat other people like you would like to be treated. Empathy is a broad concept, but how do…

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Getting people where they want to go, reliably and happily, can make or break their ability to succeed in a work endeavor or to…

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If you feel anything weird, immediately call 911 and give them your address because you may not make it past the phone call.

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Everyone eventually matches or leapfrogs everyone else.

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If I have any strength that would be considered above average, it is that I can read people.

Oscar Munoz

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This is a pattern-bargaining industry, like railroads. You need to pay market to get a contract at all, and without contracts, you have a…

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Communication and communication strategy is not just part of the game - it is the game.

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United's 2015 earnings were one of the best in the company's history.

Oscar Munoz

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I think my reaction to most issues is to get the facts and circumstances.

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We have not provided our frontline supervisors and managers and individuals with the proper procedures that would allow them to use their common sense.

Oscar Munoz

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Explore all 69 Oscar Munoz quotes

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“Ask Tabby to hack into air traffic control and see which flight has those coordinates.” I point at the screen. “Find out where it’s…

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Our enemies are also seeking the abilities to sabotage our power grid, our financial institutions, our air traffic control systems.

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I'm confident because of the - what we [USA government] call the strategic agreement we're now working on with them, we will be deeply…

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“AUGUST 5, 1981. That’s the date it became official. It’s rare that we can point to an exact date when a business theory or…

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I fly an aeroplane, and I think a lot about how much I do not want ever to run into an optimistic air traffic…

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“The thing you have to understand about that crash,” Ratwatte said, “is that New York air traffic controllers are famous for being rude, aggressive,…

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From bank accounts to financial systems, power grids to air traffic controls - our most critical infrastructure remain attractive cyber targets, and if they…

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