Communication Quote by Neal Shusterman
““...Our conversation with the supermarket manager had been about as helpful as a New Jersey road sign, and if you've ever been there, you know the signs don't tell you the exit you're coming up to, they only point out the exits you've just missed. It puts parents in very foul moods--and since you're probably there to visit relatives, their mood was pretty touch and go to begin with.””
About This Quote
Source Book: The Unwanteds, 2011
The quote satirically critiques bureaucratic communication that misleads rather than guides, leaving people frustrated and confused.
In simple terms: Bad directions cause irritation and confusion.
Key Takeaway
Seek clearer communication.
Themes
communication
frustration
bureaucracy
parenting
travel
Mood
irritated
skeptical
reflective
Type
satirical
observational.
When to use this quote
- family visits
- shopping trips
- customer service
- public signage
Key Concepts
misdirection
information overload
emotional impact
Questions to Reflect On
- How could the manager have communicated more effectively?
- What systems can prevent misleading information?
A Different Perspective
Improving clarity often requires systemic change, not just better wording.
