Communication Quote by Michael Polanyi
“I shall suggest, on the contrary, that all communication relies, to a noticeable extent on evoking knowledge that we cannot tell, and that all our knowledge of mental processes, like feelings or conscious intellectual activities, is based on a knowledge which we cannot tell.”
About This Quote
Knowledge of mental processes is indirect; we infer feelings and thoughts from observable behavior, not from direct access.
In simple terms: We understand minds by observing actions, not by reading thoughts.
Recognize the limits of self‑knowledge and value external perspectives.
Themes
Mood
Type
When to use this quote
- team meetings
- therapy sessions
- educational feedback
- conflict resolution
Key Concepts
Questions to Reflect On
- What assumptions do you make about others’ thoughts?
- How can you verify hidden mental states?
Overreliance on assumed knowledge can lead to misinterpretation.