Communication Quote by Marshall B. Rosenberg
“Remember that whatever anyone does, it is an effort to meet a need.”
About This Quote
Source Book: Nonviolent Communication, 2003
All actions are attempts to satisfy underlying needs, even if the behavior seems harmful.
In simple terms: Actions aim to meet needs.
Key Takeaway
Identify needs behind behavior.
Themes
needs
communication
empathy
conflict resolution
human behavior
Mood
reflective
empathetic
thoughtful
Type
philosophical
educational
inspirational
When to use this quote
- Negotiating at work
- parenting
- customer service
- personal relationships
Key Concepts
Psychology of needs
nonviolent communication
behavioral analysis
Questions to Reflect On
- What need might be hidden in this behavior?
- How can you respond without judgment?
A Different Perspective
People may act irrationally despite clear needs.
