Communication Quote by Marcus Tullius Cicero
“It is difficult to tell how much men's minds are conciliated by a kind manner and gentle speech.”
About This Quote
Source Speech: De Officiis, Book I, 44 BC
Gentle speech and kindness can soften even the hardest minds.
In simple terms: Kindness influences thoughts.
Speak kindly to persuade.
Themes
Mood
Type
When to use this quote
- negotiations
- parenting
- customer service
Key Concepts
Questions to Reflect On
- When have you seen kindness fail?
- How to balance firmness with gentleness?
Some may resist despite kindness.