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Communication Quote by Leonard Saffir

“The formulation of a public relations strategy properly begins with listening, not talking.” quote by Leonard Saffir
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“The formulation of a public relations strategy properly begins with listening, not talking.”

Leonard Saffir

About This Quote

Effective public relations start with listening to the audience before speaking.

In simple terms: Listen first, then speak.

Key Takeaway

Prioritize audience insight.

Themes

communication strategy listening

Mood

analytical practical

Type

strategic educational

When to use this quote

  • marketing campaigns
  • crisis management
  • brand building
  • customer service

Key Concepts

publicrelations feedback empathy

Questions to Reflect On

  • How can listening be measured?
  • What tools aid audience insight?
A Different Perspective

Listening alone isn’t enough without action.

2.6 out of 5 (10 ratings)

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