Brands Quote by Kim Garst

I was literally calling my customers who were complaining on social media and having a dialog with them, and sending them money.

— Russell Simmons

A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.

— Dave Kerpen

I look at Twitter as brand building.

— Kevin O'Leary

A lot of brands just push messages out on social media, but that's not what social is about.

— Stephanie McMahon

No matter your sector, chances are that people are already twittering about your products, your brand, your company or at least your industry.

— Tim O'Reilly

The beauty of social media is that it will point out your company's flaws; the key questions is how quickly you address these flaws.

— Erik Qualman

If you look at companies with upside potential, Twitter's right there. They've established a brand in a world where it's extremely difficult to establish…

— Steve Ballmer

Those who complain most are most to be complained of.

— Matthew Henry

A lot of brands just push messages out on social media, but that's not what social is about. Social is about engaging. It's about…

— Stephanie McMahon

“In social media, employees are the channel, not brands.”

— Chris Boudreaux

The complaining customer represents a huge opportunity for more business.

— Zig Ziglar

All the brands that I work with I can call directly and talk to a CEO or somebody high up and have a regular…

— Alvin Kamara