Communication Quote by Kerry Greenwood
““Conversation is a minefield until you learn the conventions, Jane dear.’ ‘I’ll never learn all the rules,’ muttered Jane. ‘Yes, you will,’ said Phryne. ‘Then you can bend them. The best advice I would give you is, “If under attack, cause a diversion”.’ ‘A diversion?’ ‘Yes, trip over the dog, spill a glass of wine on your attacker, burst into song, challenge your attacker to a duel. And the angrier you get, the lower your voice should be. Never shout unless you are shouting “Fire!””
About This Quote
Source Novel: The Secret Lives of Bees, 2005
Understanding social interaction requires learning unspoken rules and using clever tactics to defuse conflict.
In simple terms: Learn social rules and use diversions to handle attacks.
Apply strategic diversions in tense conversations.
Themes
Mood
Type
When to use this quote
- networking events
- negotiations
- team meetings
- customer service
- family disputes
Key Concepts
Questions to Reflect On
- How can you balance honesty with tactical diversion?
- When is a diversion appropriate?
Diversions may be seen as manipulative if overused.