““ Smile By the time an observer has taken in the information conveyed by how you stand, you are likely to have noticed his or her attention. The next step? Smile. A natural, spontaneous smile indicates friendliness or willingness to communicate. We smile to say hello, and we smile to indicate approval or interest. A frown, of course, indicates unhappiness or a bad mood, as well as lack of receptivity or skepticism. The great thing about smiling at someone is that the person usually smiles back. Smiling is an easy way to say hello, and most likely will make another person more receptive and friendly toward you. But try not to act—the smile should be genuine. Be real, and others will recognize your sincerity. A precautionary note: Make sure you combine smelling (and the other “accessible” behaviors described in this chapter) with an approach or attempt at conversation—or at least a warm hello at the right moment. If you smile for too long without further action, you may scare the other person away.””
