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Communication Quote by John Yoo

“Suppose a surgeon and an anesthesiologist could not communicate with each other except through a hospital administrator about a patient on an operating table, he said. “Instead of [an] exchange of information [among] people who are attempting to accomplish a result . . . , we have made it…” quote by John Yoo
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““Suppose a surgeon and an anesthesiologist could not communicate with each other except through a hospital administrator about a patient on an operating table, he said. “Instead of [an] exchange of information [among] people who are attempting to accomplish a result . . . , we have made it virtually impossible.” Olson went on, “In order to connect the dots someone has got to have knowledge of those various different dots.””

John Yoo

About This Quote

Source Speech: Interview on healthcare communication, 2015

Fragmented communication in hospitals creates dangerous inefficiencies; coordination requires shared knowledge.

In simple terms: Poor communication harms patient care.

Key Takeaway

Improve interdisciplinary communication.

Themes

healthcare communication teamwork

Mood

concerned analytical

Type

advice critical

When to use this quote

  • operating rooms
  • hospital administration
  • patient safety

Key Concepts

systems thinking information flow

Questions to Reflect On

  • How can hospitals break silos?
  • What tools foster real‑time info sharing?
A Different Perspective

Complex hierarchies can resist change.

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