Cost Quote by Guy Kawasaki
“If you want to make a good first impression, smile at people. What does it cost to smile? Nothing. What does it cost not to smile? Everything, if not smiling prevents you from enchanting people.”
About This Quote
Source Speech: The Art of the Start, Guy Kawasaki, 2004
A smile is a free, powerful tool that creates positive connections; withholding it harms relationships.
In simple terms: Smiling costs nothing, but not smiling hurts.
Smile to build rapport.
Themes
Mood
Type
When to use this quote
- networking events
- job interviews
- customer service
- public speaking
Key Concepts
Questions to Reflect On
- How can you encourage genuine smiles?
- What barriers prevent you from smiling?
Not everyone feels comfortable smiling in all contexts.