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Aim Quote by Gillian Tans

“From the early days, Booking.com has been disruptive. Our aim is to create the best product for our customers, and we do that through constant innovation and testing.” quote by Gillian Tans
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“From the early days, Booking.com has been disruptive. Our aim is to create the best product for our customers, and we do that through constant innovation and testing.”

Gillian Tans

About This Quote

Source Corporate statement: Booking.com internal communication

Continuous innovation and testing drive product excellence for customers

In simple terms: Innovation and testing improve products for users

Key Takeaway

Prioritize relentless experimentation and customer focus

Themes

business innovation customer focus

Mood

pragmatic optimistic

Type

business motivational

When to use this quote

  • product development
  • market research
  • startup culture

Key Concepts

lean methodology disruptive strategy

Questions to Reflect On

  • How can you embed constant testing in your workflow?
  • What risks arise from endless disruption?
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