Communication Quote by George Bernard Shaw
““The biggest problem with communication is the illusion that it has been accomplished.””
About This Quote
Source Speech: Unspecified, attributed to George Bernard Shaw, 20th century
People often assume communication succeeded when it has not, leading to misunderstandings.
In simple terms: We think we’ve communicated, but we haven’t.
Verify understanding, not just speaking.
Themes
Mood
Type
When to use this quote
- team meetings
- negotiations
- customer service
- public relations
Key Concepts
Questions to Reflect On
- How can you confirm your message was truly received?
- What steps ensure mutual understanding?
Assumes all parties share the same context, which may not be true.