Ask Help Quote by Gene Kim
““because everything is being recorded, we may not need to ask someone else for help in the future—we simply search for it.””
About This Quote
Source Interview: DevOps Handbook, 2018
With ubiquitous recording, future problems can be solved by searching existing knowledge rather than asking others.
In simple terms: Recorded data lets us self‑solve.
Leverage searchable archives.
Themes
Mood
Type
When to use this quote
- technical troubleshooting
- research
- learning
- customer support
Key Concepts
Questions to Reflect On
- How reliable are recorded solutions?
- When should you still ask an expert?
Search may miss nuanced, human insight.