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Customer loyalty Quote by Gary Hamel

“Most of us understand that innovation is enormously important. It's…” quote by Gary Hamel — Download Open image

“Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy.”

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More by Gary Hamel

As human beings, we are the only organisms that create for the sheer stupid pleasure of doing so. Whether it's laying out a garden,…

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Obviously, you don't have to be religious to be moral, and beastly people are sometimes religious.

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Most of us do more than subsist. From the vantage point of our ancestors, we live lives of almost unimaginable ease. Here again, we…

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We've reached the end of incrementalism. Only those companies that are capable of creating industry revolutions will prosper in the new economy.

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One way of building private foresight out of public data is looking where others aren't ... if you want to see the future, go…

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The fact is, society is made more hospitable by every individual who acts as if 'do unto others' really was a rule.

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Truth be told, there are lots of companies that provide exemplary phone support. DirecTV, Virgin America and Apple are a few that regularly exceed…

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The real damper on employee engagement is the soggy, cold blanket of centralized authority. In most companies, power cascades downwards from the CEO. Not…

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The problem with the future is that it is different, if you are unable to think differently, the future will always arrive as a…

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An adaptable company is one that captures more than its fair share of new opportunities. It's always redefining its 'core business' in ways that…

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people are all there is to an organization

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To be embraced, a change effort must be socially constructed in a process that gives everyone the right to set priorities, diagnose barriers ,…

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More Customer loyalty quotes

“customer loyalty survey—specifically, that 53 percent of B2B customer loyalty is a product of how you sell, not what you sell.”

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A rose on time is more valuable than a $1,000 gift that's too late.

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Every contact we have with a customer influences whether or not they'll come back. We have to be great every time or we'll lose…

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Customer loyalty comes from consistent experience. They learn to count on you.

Jimmy John Liautaud

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Customer satisfaction is worthless. Customer loyalty is priceless.

Jeffrey Gitomer

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“Create wow moments for your prospects and watch you online sentiment increase.”

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Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies…

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Revolve your world around the customer and more customers will revolve around you.

Heather Williams

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If put to the pinch, an ounce of loyalty is worth a pound of cleverness.

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In our way of working, we attach a great deal of importance to humility and honesty; With respect for human values, we promise to…

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There is extraordinary chemistry that exists in long-term relationships

Jay Conrad Levinson

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When you help others feel important, you help yourself feel important too.

David J. Schwartz

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Browse all 42 Customer loyalty quotes