Average Quote by Fred Reichheld

I think that many people have lost their sense of loyalty to their company. That's because very few companies remain loyal to their people.…

— James A. Champy

Companies need connections to their markets to create long-term loyalty.

— Charlene Li

“As much as companies might yearn for a stable environment and employees might yearn for lifetime employment, the world has irrevocably changed. But we…

— Reid Hoffman

“The behavior of businesses that I have already talked about — as well as well-publicized customer service fiascos (like Costco’s transition to only accept…

— Brian de Haaff

“Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.”

— Steve Maraboli

My big problem with corporate structure is this bizarre sense of loyalty you're supposed to feel -- towards what is basically a virus. It…

— Thom Yorke

We have found in a long life that one competitor is frequently enough to ruin a business.

— Charlie Munger

The number of businesses that fold due to bad partnerships is staggering. In some cases, they are charlatans, in others inept business people, and…

— Michael Gerber

Organizations aren't loyal; they can't be. They have to be nimble, they have to change. That means everybody in every organization will have one…

— Robert Reich

Once you create a loyal customer base, it's tough for a competitor to take that away.

— Anonymous

“Many people in sales have never been forced to find new business. Taking care of existing customers has consistently been a reliable way to…

— Mike Weinberg

I still believe heavily that we have to be careful about having this ego and hubris as a successful corporation, that we should do…

— Parker Harris