Phrase Quote by Ed Catmull
““Once this became clear to me, I began telling people that the phrase was meaningless. I told our staff that it had become a crutch that was distracting us from engaging, in a meaningful way, with our problems. We should trust in people, I told them, not processes. The error we’d made was forgetting that “the process” has no agenda and doesn’t have taste. It is just a tool—a framework. We needed to take more responsibility and ownership of our own work, our need for self-discipline, and our goals.””
About This Quote
Source Speech: Interview at Pixar, 2012
Relying on rigid processes stifles creativity; people need ownership and self‑discipline to solve problems.
In simple terms: Processes are tools, not replacements for human responsibility.
Empower teams, trust people over procedures.
Themes
Mood
Type
When to use this quote
- product development
- team meetings
- project planning
- conflict resolution
Key Concepts
Questions to Reflect On
- How can you balance structure with autonomy?
- What steps can you take to increase personal ownership?
Processes can become bureaucratic and hinder agility if not regularly reviewed.