Attitude Quote by David Elkind
“In leading-edge companies like Google and Apple, workers are given much freedom and opportunity to play. They know that's an important component of creating new and better products. I believe that at whatever level of work, cashier at a supermarket, janitor at an airport, aide in a cubicle, the addition of a playful attitude makes the job better and the work more enjoyable. A cashier or janitor who smiles and is friendly gets a better response than a surly one.”
About This Quote
Source Article: Workplace Playfulness and Innovation, Harvard Business Review, 2021
Playful attitudes improve performance and satisfaction across all job levels, fostering better interactions and creative outcomes.
In simple terms: Playfulness boosts work quality and happiness.
Key Takeaway
Add play to any task.
Themes
creativity
engagement
well‑being
Mood
optimistic
energetic
Type
motivational
practical
When to use this quote
- customer service
- team meetings
- routine chores
- creative brainstorming
Key Concepts
positive psychology
organizational behavior
human-centered design
Questions to Reflect On
- How can you introduce play without compromising seriousness?
- What benefits have you observed from a playful approach?
A Different Perspective
Play may be seen as unprofessional in high‑stakes environments.
