« All Customer Service Quotes · Tony Hsieh's Page
Customer Service Quotes by Tony Hsieh
- We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will…
- Customer service shouldn't just be A department, it should be the entire company.
- We asked ourselves what we wanted this company to stand for. We didn't want to just sell shoes. I wasn't even into shoes - but…
- Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our…
- Hopefully 10 years from now people won't even realize we started out selling shoes. They will just think about Zappos as a place to get…
- Zappos is a customer service company that just happens to sell shoes.
More Customer Service Quotes
- The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. — Jeff Bezos
- Customer service is the new marketing. — Derek Sivers
- Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it… — Jeffrey Gitomer
- Memorable customer service can only take place in a human-to-human situation. — Jeffrey Gitomer
- We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their… — Arthur Blank
- Firms need to ensure that their ability to provide effective customer service keeps pace with their growth. If you're marketing your firm… — Arthur Levitt Jr
- In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away. — Unknown Author
- It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or… — Gary Vaynerchuk
- Customer service is just a day-in, day-out ongoing, never-ending, unremitting, persevering, compassionate, type of activity. — Unknown Author
- Setting customer expectations at a level that is aligned with consistently deliverable levels of customer service requires that your whole staff, from… — Richard Branson
- The only purpose of customer service is to change feelings. — Seth Godin
- Don't make promises unless you will keep them. Not plan to keep them. Will keep them. Reliability is one of the keys… — Susan Ward