"With support jobs moving to China and India,……" — Bob Hayes

"With support jobs moving to China and India, it's not surprising that English-speaking countries' top frustration revolves around the difficulty of understanding customer service representatives. However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers' growing intolerance of non-native speech, more so than in other countries."

Bob Hayes

5 Quotes by Bob Hayes

Bob Hayes has 5 quotes on this site. A few more worth reading:

See all 5 quotes by Bob Hayes »

More Accents Quotes

This quote is filed under Accents Quotes, one of 415 quotes in that category. Here are a few more:

See all 415 Accents Quotes »