About Quote by Bernard Arnault

“Here’s the thing that you learn almost immediately when you work in retail: the customer is absolutely never right.”

— Matt Bellassai

No one in my family had a retail or marketing background. They were professionals. They didn't understand just what I was doing by going…

— Andrea Jung

One of the people who most influenced me was Ben Shapiro, a marketing professor at the business school. He used to rant and rave…

— Thomas G. Stemberg

We pick on retail, I think, because each individual has experience with retail. It is easy to talk about.

— Ken Moelis

I've done retail before.

— Nico Santos

“The Customer isn't always right. Sometimes the customer is an asshole. That's the first rule of retail.”

— Kelly Link

I'm not from a retail background, but I am a shopper.

— Edward Lampert

I promise you that there are a lot of people involved in various kinds of retail activities who think they have a crucial role…

— Lawrence Summers

“You’ve got to start with the customer experience and work back toward the technology, not the other way around. —STEVE JOBS”

— Darlene Price

Steve [Jobs] and I spent months getting to know each other before I joined Apple. He had no exposure to marketing other than what…

— John Sculley

Basically we get confused a bit about what retail is. It is really just buying things, putting them on a floor and selling them.

— Gerry Harvey

Everybody thinks retail is the way to go, but our research shows there may be a better way to do things.

— Aaron Johnson