True leadership must be for the benefit of the followers, not the enrichment of the leaders. — Robert Townsend Leadership Copy Share Image
Is what I'm doing or about to do getting us closer to our objective? — Robert Townsend Focus Copy Share Image
If you don't do it excellently, don't do it at all. Because if it's not excellent, it won't be profitable or fun. — Robert Townsend Excellence Copy Share Image
When you get right down to it, one of the most important tasks of a leader is to eliminate his people's excuse… — Robert Townsend Excuse Copy Share Image
The world is divided into two classes of people: the few people who make good on their promises (even if they don't… — Robert Townsend Class Copy Share Image
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch. — Robert Townsend Business Copy Share Image
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy. — Robert Townsend Discipline Copy Share Image
A good leader needs to have a compass in his head and a bar of steel in his heart. — Robert Townsend Bars Copy Share Image
If you have to have a policy manual, publish the 'Ten Commandments.' — Robert Townsend Commandments Copy Share Image
It's a poor bureaucrat who can't stall a good idea until even its sponsor is relieved to see it dead and officially… — Robert Townsend Bureaucracy Copy Share Image
"Top" management is supposed to be a tree full of owls-hooting when management heads into the wrong part of the forest. I'm… — Robert Townsend Management Copy Share Image
One of the most important tasks of a manager is to eliminate his people's excuses for failure. — Robert Townsend Failure Copy Share Image
Due to budget cutbacks, the light at the end of the tunnel has been turned off. — Robert Townsend Budgets Copy Share Image
If people are coming to work excited. . . if they're making mistakes freely and fearlessly. . . if they're having fun.… — Robert Townsend Concentrating Copy Share Image
To keep an organization young and fit, don't hire anyone until everybody's so overworked they'll be glad to see the newcomer no… — Robert Townsend Fit Copy Share Image
If you don't do it excellently, don't do it at all. Because if it's not excellent, it won't be profitable or fun,… — Robert Townsend Business Copy Share Image
An idea's worth is directly proportional to the opposition created. — Robert Townsend Ideas Copy Share Image
Compromise is usually bad. It should be a last resort. If two departments or divisions have a problem they can't solve and… — Robert Townsend Accountability Copy Share Image
Don't hire a master to paint you a masterpiece and then assign a roomful of schoolboy artists to look over his shoulder… — Robert Townsend Art Copy Share Image
It's been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the… — Robert Townsend Credit Copy Share Image
We know there is a problem with communication but we are not going to discuss it in front of the entire staff. — Robert Townsend Business Copy Share Image
A leader is not an administrator who loves to run others, but someone who carries water for his people so that they… — Robert Townsend Administrators Copy Share Image
Most people in big companies are administered, not led. They are treated as personnel, not people. — Robert Townsend Company Copy Share Image
