When you get right down to it, one of the most important tasks of a leader is to eliminate his people's excuse… — Robert Townsend Copy Share Image
The world is divided into two classes of people: the few people who make good on their promises (even if they don't… — Robert Townsend Copy Share Image
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch. — Robert Townsend Copy Share Image
If people are coming to work excited. . . if they're making mistakes freely and fearlessly. . . if they're having fun.… — Robert Townsend Copy Share Image
Compromise is usually bad. It should be a last resort. If two departments or divisions have a problem they can't solve and… — Robert Townsend Copy Share Image
It's been my experience that the people who gain trust, loyalty, excitement, and energy fast are the ones who pass on the… — Robert Townsend Copy Share Image
A leader is not an administrator who loves to run others, but someone who carries water for his people so that they… — Robert Townsend Copy Share Image
True leadership must be for the benefit of the followers, not the enrichment of the leaders. — Robert Townsend Copy Share Image
Is what I'm doing or about to do getting us closer to our objective? — Robert Townsend Copy Share Image
If you don't do it excellently, don't do it at all. Because if it's not excellent, it won't be profitable or fun. — Robert Townsend Copy Share Image
When you get right down to it, one of the most important tasks of a leader is to eliminate his people's excuse for failure. — Robert Townsend Copy Share Image
The world is divided into two classes of people: the few people who make good on their promises (even if they don't promise as… — Robert Townsend Copy Share Image
Consultants are people who borrow your watch and tell you what time it is, and then walk off with the watch. — Robert Townsend Copy Share Image
Managers must have the discipline not to keep pulling up the flowers to see if their roots are healthy. — Robert Townsend Copy Share Image
A good leader needs to have a compass in his head and a bar of steel in his heart. — Robert Townsend Copy Share Image
If you have to have a policy manual, publish the 'Ten Commandments.' — Robert Townsend Copy Share Image
It's a poor bureaucrat who can't stall a good idea until even its sponsor is relieved to see it dead and officially buried. — Robert Townsend Copy Share Image
"Top" management is supposed to be a tree full of owls-hooting when management heads into the wrong part of the forest. I'm still unpersuaded… — Robert Townsend Copy Share Image
