I believe we must go further in redefining what United's corporate citizenship looks like in our society... and we intend to live… — Oscar Munoz Leadership Copy Share Image
To get our passengers where they want to go safely and happily requires thousands of us working together with a shared purpose… — Oscar Munoz Purpose Copy Share Image
It is important that we win back the trust of employees first, then customers. — Oscar Munoz Back Copy Share Image
We have some inherent cost and infrastructure issues that are difficult to deal with, no questions. From my perspective, we have to… — Oscar Munoz Perspective Copy Share Image
I think we have a thriving economic engine between not only the U.S. and Mexico but the U.S. and many, many other… — Oscar Munoz Economic Copy Share Image
If you fly and you look around today and you see our United family, you see them incredibly motivated and focused on… — Oscar Munoz Family Copy Share Image
Let's be honest: the implementation of the United and Continental merger has been rocky for customers and employees. — Oscar Munoz Been Copy Share Image
I can't tell you how many thousands of small moments that I've had with employees in our company that have been nothing… — Oscar Munoz Business Copy Share Image
We had taken the cups for coffee out of the building as a cost-saving measure, but left the coffee. Somebody thought it… — Oscar Munoz Building Copy Share Image
I feel terrific - my mind, my energy, my focus continues to be what it always has been, and I have a… — Oscar Munoz Always Copy Share Image
We are deeply sorry for the loss of anything - from your luggage to, of course, a loved pet. — Oscar Munoz Anything Copy Share Image
I think one of the things that, at least, I found out over - and many have in the industry - is… — Oscar Munoz Customer Copy Share Image
We didn't have nine brands of cereal at home. We'd line up to fill our bowls from a giant vat of oatmeal. — Oscar Munoz Cereal Copy Share Image
We're going to teach and broaden sort of the cultural impact of respect and dignity, regardless of where you're sitting. And that's… — Oscar Munoz Cybersecurity Copy Share Image
We have significant work to be done. We have old, antiquated systems. Remember the 8-track tape player? Think of that as our… — Oscar Munoz Living Copy Share Image
Our parents taught us to work hard and never forget our family roots, where we came from, and how much effort it… — Oscar Munoz Effort Copy Share Image
It is about the entire experience. It's not just a new seat. It's not just new meals. It's not just better wines. — Oscar Munoz About Copy Share Image