“Agile is a response to the need for more continuous software repair. Its central strategy is to reduce the size and increase… — Jeff Sussna Programming Copy Share Image
“User-centered design exemplifies the cybernetic strategy of “building quality in” by transforming construction into conversation. Integrating QA within an iterative feedback loop… — Jeff Sussna Communication Copy Share Image
“In order to increase speed without sacrificing quality, a software delivery methodology must find ways to engineer noise out. Handoffs and translations… — Jeff Sussna Programming Copy Share Image
“The real value in service design, or any of the other practices that make up the conversational medium, is precisely its power… — Jeff Sussna Communication Copy Share Image
