Clients Quote by Anonymous

If we deliver on time, but the product has defects, we have not delivered on time.

— Phil Crosby

Focus on something the customer wants, and then deliver it.

— Sam Walton

“2. Create an extremely specific client policy This is something you should do BEFORE you have problem clients. Every business is different, but think…

— Liesha Petrovich

If you make the customer a promise... make sure you deliver it.

— Merv Griffin

“We shipped poor-quality products that offered mountains of trouble for the users. When I voiced my concerns, executive peers assured me that there would…

— Richard Sheridan

Choose to deliver amazing service to your customers. You'll stand out because they don't get it anywhere else.

— Kevin Stirtz

“If “ship early, ship often” is interpreted as the willingness to expose not-quite-feature-complete but well-tested products to the healthy pressures of real users, everybody…

— Peter Lucas

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

— Sam Walton

Deliver total quality to every customer every day.

— Dave Thomas

We hope that our associates over time can do more delivery from their way home from stores. We keep trying to figure that out…

— Doug McMillon

“Until my product is in the customer’s hands, communication is my deliverable.”

— Andy Crowe

Treat [the customer] as guests when they come and when they go, whether or not they buy. Give them all that can be given…

— Harry Gordon Selfridge