Ask questions Quote by Adam M. Grant

“value the perspectives and interests of others, givers are more inclined toward asking questions than offering answers, talking tentatively than boldly, admitting their weaknesses…

— Adam M. Grant

“powerless communication, marked by questions, is the defining quality of how givers sell.”

— Adam M. Grant

“Selling is simply having a discussion, where the goal is to discern how you can best serve the prospect.”

— Rob Liano

“You are giving something your customer needs or wants. When you stop focusing on what you’re getting from them and instead focus on what…

— Christy Wright

“Whenever the takers realize how nice it can be to be around givers, they usually increase their demands without offering anything from their side.…

— ThandazoPerfectKhumalo

“Givers have a protective side. In negotiating with a client, I feel a lot of responsibility for my team, and it makes me more…

— Adam M. Grant

“Your customers don't buy your product to do your company a favor,” Eghbal said. “They're doing it because your product makes their lives better.…

— Ann Handley

“Some people say, “Give the customers what they want.” But that’s not my approach. Our job is to figure out what they’re going to…

— Walter Isaacson

“The most effective negotiators were otherish: they reported high concern for their own interests and high concern for their counterparts’ interests. By looking for…

— Adam M. Grant

“when takers presented suggestions for improvement, colleagues were skeptical of their intentions, writing them off as self-serving. But when ideas that might be threatening…

— Adam M. Grant

“The reality is that only one or two aspects of your offering have real value to your customers. The rest are merely nice to…

— Dale Furtwengler

“Some people say, "Give the customers what they want." But that's not my approach. Our job is to figure out what they're going to…

— Steve Jobs