The crux is this: you can't be sincerely empathic towards and angry at someone at the same moment. In other words, you can't walk in someone else's shoes and step on their toes at the same time. — Mark Goulston Copy Share Image
Have you ever heard someone tell a story but felt they are just mouthing the words without being emotionally connected? When you do this, you often create a more negative reaction than if you hadn't told a story at all.… — Mark Goulston Copy Share Image
The most influential people strive for genuine buy-in and commitment - they don't rely on compliance techniques that only secure short-term persuasion. — Mark Goulston Copy Share Image
When you know you haven't been connecting with, persuading, or getting through to someone, consciously pause before meeting them and say to yourself, 'During… — Mark Goulston Copy Share Image
Too often, founders make decisions before determining whether they are the right thing to do. These decisions often create chaos in their companies where… — Mark Goulston Copy Share Image
If fun puts a smile on your face, beauty and elegance put a smile in your heart and take your breath away. It's longer-lasting… — Mark Goulston Copy Share Image
The crux is this: you can't be sincerely empathic towards and angry at someone at the same moment. In other words, you can't walk… — Mark Goulston Copy Share Image
As a general rule, when your child, or anyone in the work force, doesn't know what he/she wants to do, they should instead always… — Mark Goulston Copy Share Image
Presence is in the eye and ear and gut of the beholder. When you are totally present in a conversation or in a meeting,… — Mark Goulston Copy Share Image
When you're trying to persuade people, more often than not, they feel you're being pushy. When you focus on influencing them, they're much less… — Mark Goulston Copy Share Image
One of the reasons it is so difficult to break a connection to something or someone you have imprinted on is that after you… — Mark Goulston Copy Share Image
Gen X entrepreneurs are frequently smart, tough, tenacious, and self-made. That said, to succeed in their companies, they often have sacrificed being emotionally involved… — Mark Goulston Copy Share Image
In my life, I think I have had more than two hundred significant breakthroughs that exponentially accelerated my life forward. However, each and every… — Mark Goulston Copy Share Image
