“We are trained to teach users but are not trained to help them learn.” — Suyog Ketkar Copy Share Image
“Make difference with the uniformity; make uniformity the difference.” — Suyog Ketkar Copy Share Image
“The design’s intuitiveness is factorized based on the stored procedures: the more intuitive the design is, the more the users can remember… — Suyog Ketkar Copy Share Image
“The success of the documentation efforts lies in the users being able to correctly locate and use the resolutions to their issues… — Suyog Ketkar Copy Share Image
“The fact is that as writers we need to make our mark. But, to do that, we must help our words make… — Suyog Ketkar Copy Share Image
“Contextualization lies in bringing out the right messages from the abundant content; in sandwiching the subject between the background of information and… — Suyog Ketkar Copy Share Image
“If we can get the design right, we can reduce the experiential differences between the first-time and the repeated usage of the… — Suyog Ketkar Copy Share Image
“We are driven by our necessities, which are driven by our situations, which are driven by our decisions, which surprisingly are driven… — Suyog Ketkar Copy Share Image
“How much ever we may underpin cognitive learning theories in technical communication and document design, the users invariably learn more when they… — Suyog Ketkar Copy Share Image
