“Become a ‘good finder’ and seek to acknowledge the best you see in others.” — Susan C. Young Copy Share Image
“Strive to be a possibility thinker rather than an impossibility thinker.” — Susan C. Young Copy Share Image
“Is YOUR brand consistent and congruent with your desired outcomes?” — Susan C. Young Copy Share Image
“Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.” — Susan C. Young Copy Share Image
“Strive to be a proactive participant rather than a passive procrastinator.” — Susan C. Young Copy Share Image
“A positive attitude will empower you to be more resilient to proactively adapt to change.” — Susan C. Young Copy Share Image
“Surround yourself with positive people who ignite your energy and spirit.” — Susan C. Young Copy Share Image
“What can you do to ensure that your voice value translates into impression value?” — Susan C. Young Copy Share Image
“If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect.” — Susan C. Young Copy Share Image
“As humans, we are all insecure to a certain degree, and we don't want to risk looking stupid, being rejected, or feeling… — Susan C. Young Copy Share Image
“There are few things more important than being prepared—for an interview, an important meeting, selling your home, a new baby—the list goes… — Susan C. Young Copy Share Image
“The way you deliver the words you say becomes your “vocal image. This "vocal image" can make or break your first impressions,… — Susan C. Young Copy Share Image
“Think about the impact you have on the people around you every day. How do you interact with them? Is your presence… — Susan C. Young Copy Share Image
“What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?” — Susan C. Young Copy Share Image
“Think of the communication that takes place in your own life on a continuous basis—at home, at work, with friends, and beyond.… — Susan C. Young Copy Share Image
“Emotionally intelligent people can focus their emotions to improve performance and productivity.” — Susan C. Young Copy Share Image
“Research by the Income Center for Tradeshows found that people are twice as likely to remember you if you shake hands. According… — Susan C. Young Copy Share Image
“Don’t try to make a joke just to make a joke. Sometimes, as human beings, we so want to fit in and… — Susan C. Young Copy Share Image
“The gracious timing of social synchronicity helps the sender’s message align and resonate with the receiver’s ability to recognize, receive, comprehend, and… — Susan C. Young Copy Share Image
“Labels have always represented limitation, conformity, and narrow-mindedness to me since the human personality is multi-faceted and continuously evolving. Perhaps that is… — Susan C. Young Copy Share Image
“Have you met people who are so set on exerting their position that they are oblivious to the feelings of others? That… — Susan C. Young Copy Share Image
“Why do some people feel the need to throw a person's errors or weaknesses in their face or criticize their shortcomings? What… — Susan C. Young Copy Share Image
“Asking permission to call someone by their first name is a gesture of gentility and consideration. And once permission is granted, the… — Susan C. Young Copy Share Image
“Indiscretion and poor judgment not only can destroy a positive first impression, they also can have lasting negative consequences for which there… — Susan C. Young Copy Share Image
“Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy… — Susan C. Young Copy Share Image
“Approachable people . . . 1. Use body language to their advantage. 2. Are open-minded to new people and new experiences. 3.… — Susan C. Young Copy Share Image
“Refusing someone’s kind words can cause the one doing the complimenting to feel bad. Not only might they regret trying to be… — Susan C. Young Copy Share Image
“I am a very lucky lady that my life partner, Daniel, is a true-blue Southern gentleman. Watching him in action not only… — Susan C. Young Copy Share Image
“Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy… — Susan C. Young Copy Share Image
“The Physical Language of Listening Active listening is a physical process which transcends simply hearing. Your body language speaks on your behalf… — Susan C. Young Copy Share Image
“We are all wired with a natural propensity to learn, grow, and expand. Think of the positive things that make you happy,… — Susan C. Young Copy Share Image
“Bull in a China Shop The metaphor “bull in a china shop” appropriately describes how a clumsy (or socially awkward) person can… — Susan C. Young Copy Share Image
“11 Ways to Be More Engaged 1. Care about others. 2. Be 100 percent in the moment. 3. Keep focus on the… — Susan C. Young Copy Share Image
“13 Simple Ways to Deliver Service Beyond Self 1. Make it Easy for People to Do Business with You. 2. Be an… — Susan C. Young Copy Share Image
“Earning Trust & Cooperation The number one thing which stands between you and meeting a new person is tension. What is the… — Susan C. Young Copy Share Image
“Can I Trust You? Years ago, I heard Lou Holtz speak at a national conference. His rock-solid reputation preceded him—he is the… — Susan C. Young Copy Share Image
“The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in… — Susan C. Young Copy Share Image
“When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for… — Susan C. Young Copy Share Image
“Being prepared prevents us from getting tripped up by unexpected glitches and surprises.” — Susan C. Young Copy Share Image
“If you want to fly high and go amazing places, your attitude is crucial.” — Susan C. Young Copy Share Image
