“Do you ever sit back and wonder how and why other people are so successful, productive, or accomplished? What is the driver… — Susan C. Young Copy Share Image
“When we look at our words and deeds in this context, it strengthens our resolve to be incredibly selective. Everything we say… — Susan C. Young Copy Share Image
“Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and… — Susan C. Young Copy Share Image
“We’ll Leave the Light on for You! This Motel 6 slogan has been a successful marketing strategy for years because of its… — Susan C. Young Copy Share Image
“On the other hand, when presented with a service-minded professional who strives to deliver the best possible experience, aren’t you duly impressed?… — Susan C. Young Copy Share Image
“Where my previous motivation had been a self-serving ambition, my new service mindset was dedicated to serving a vision greater than myself.… — Susan C. Young Copy Share Image
“Have you ever met a new person and within seconds forgotten his or her name? It can be embarrassing, can’t it? Many… — Susan C. Young Copy Share Image
“ASK YOURSELF: Do you appear self-confident or unsure? Do you project a calm demeanor or scream instability? Do you come across as… — Susan C. Young Copy Share Image
“Discretion is the Larger Part of Valor Discretion represents both your personal self-respect and the respect you have for other people. A… — Susan C. Young Copy Share Image
“How you accessorize your wardrobe can transform the plainest outfit into a dazzling, unforgettable impression. It can be the mark of your… — Susan C. Young Copy Share Image
“It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if… — Susan C. Young Copy Share Image
“Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to… — Susan C. Young Copy Share Image
“Proven professionals know that by focusing on quality, you can’t lose with the classics and your clothes will last longer. It’s not… — Susan C. Young Copy Share Image
“As a lifetime optimist, my first tendency has always been to look for the best in others, the best in situations, and… — Susan C. Young Copy Share Image
“Imagine how many new friends you would make, how much new business you could create, and how much fun you could have… — Susan C. Young Copy Share Image
“Being prepared prevents us from getting tripped up by unexpected glitches and surprises.” — Susan C. Young Copy Share Image
“Using your body language to your advantage can not only improve how others perceive you, but can raise your own levels of… — Susan C. Young Copy Share Image
“The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and… — Susan C. Young Copy Share Image
“Being mindful of your body movement, facial expressions, voice tone, gestures, orientation, postures, and touch will help you project personal excellence for… — Susan C. Young Copy Share Image
“Understanding Personality Styles Helps You: • Communicate more easily with others by understanding their perspectives. • Adapt your behavior to resonate with… — Susan C. Young Copy Share Image
“Surround yourself with positive people who ignite your energy and spirit.” — Susan C. Young Copy Share Image
“Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you… — Susan C. Young Copy Share Image
“To remember people’s names, create a New Contact—Saving someone’s name shortly after meeting will help you retain it longer. Whether it is… — Susan C. Young Copy Share Image
“Is YOUR brand consistent and congruent with your desired outcomes?” — Susan C. Young Copy Share Image
“Presenting “Mix, Mingle & Glow” in a social context is a lovely way to describe how you can make a great first… — Susan C. Young Copy Share Image
