“Guard your energy by setting boundaries, just saying 'no," and limiting your interactions with people who drain you. The measure—how do they… — Susan C. Young Copy Share Image
“The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their… — Susan C. Young Copy Share Image
“ASK YOURSELF: Your closest friends want to know all about the details of your life and want to hear what is happening… — Susan C. Young Copy Share Image
“Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start… — Susan C. Young Copy Share Image
“If the skill of participatory listening came effortlessly and easy for everyone, there would not be so many misunderstandings, communication breakdowns, irritations,… — Susan C. Young Copy Share Image
“Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.” — Susan C. Young Copy Share Image
“Is your appearance representing you well and helping you achieve the results you desire or could you use a style makeover?” — Susan C. Young Copy Share Image
“Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the… — Susan C. Young Copy Share Image
“How a person treats wait staff speaks volumes about their character and values. If they misbehave in this scenario, you can likely… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Acknowledge their achievements: Great achievements require great effort and usually come… — Susan C. Young Copy Share Image
“When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder… — Susan C. Young Copy Share Image
“Polishing the gold in others is easy to do and a valuable habit to develop to transform your relationship results. People will… — Susan C. Young Copy Share Image
“A closed-ended question, however, is one which could be answered with a one-word answer or a simple "yes" or "no." It can… — Susan C. Young Copy Share Image
“We are comforted when a person, place, or business is warm and inviting. Making us feel this way increases the likelihood that… — Susan C. Young Copy Share Image
“Finding commonality with another person can help you create an instant bond by transcending social differences and going straight to creating rapport.… — Susan C. Young Copy Share Image
“Punctuality Plus. When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Being punctual demonstrates… — Susan C. Young Copy Share Image
“It is unimpressive to interrupt another person while they are talking. Interrupting someone in mid-sentence demonstrates that your focus is on yourself,… — Susan C. Young Copy Share Image
“In his book, How to Win Friends & Influence People, Dale Carnegie encourages you to greet people with "animation and enthusiasm." This… — Susan C. Young Copy Share Image
“Physical touch is one of my primary love languages. For those of us who share this love language, touching is an endearing… — Susan C. Young Copy Share Image
“Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that… — Susan C. Young Copy Share Image
“10 Conversation Bridge Builders 1. Simply say hello with a smile. 2. Ask them what they love about their work. 3. Ask… — Susan C. Young Copy Share Image
“Google Proves Nice Counts. On a quest to discover what it takes to build the "perfect team," Google launched the Project Aristotle… — Susan C. Young Copy Share Image
“My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to… — Susan C. Young Copy Share Image
“As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal… — Susan C. Young Copy Share Image
“When it comes to meeting new people, playing well with others, and connecting on deeper levels, there are inherent gaps which can… — Susan C. Young Copy Share Image
“If there is someone whom you would really like to impress, learn as much as you can to be informed, enlightened, and… — Susan C. Young Copy Share Image
“By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.” — Susan C. Young Copy Share Image
“When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.” — Susan C. Young Copy Share Image
“We prefer to be around others who bring out the best in us and make us feel good, don’t we? Customers want… — Susan C. Young Copy Share Image
“It’s not bravery unless you are doing something which causes you to feel afraid. Unless there is some degree of fear or… — Susan C. Young Copy Share Image
“An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.” — Susan C. Young Copy Share Image
“Are your habits and hygiene hindering your success or making a great first impression on your behalf?” — Susan C. Young Copy Share Image
“How can you showcase your unique expertise, valuable experience, and strong education without sounding egotistical?” — Susan C. Young Copy Share Image
“Proven professionals know that by focusing on quality, you can’t lose with the classics and your clothes will last longer. It’s not… — Susan C. Young Copy Share Image
“Emotionally intelligent people hold themselves accountable for their behavior, failures, decisions, and successes.” — Susan C. Young Copy Share Image
“Take a moral inventory of ways you may be self-sabotaging and then take proactive steps to change them.” — Susan C. Young Copy Share Image
“Life wasn’t meant to be so serious. Enjoy life, be fun, spend time with people who make you happy, widen that smile,… — Susan C. Young Copy Share Image
“Just be Nice. Nice—this little word has a big meaning. Use it generously. Being nice helps people feel emotionally safe, allowing for… — Susan C. Young Copy Share Image
“Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, easy to like and bring… — Susan C. Young Copy Share Image
“If you want to enjoy confidence, engagement, positive feedback, connection, and reward in your relationships, start being and doing what it takes… — Susan C. Young Copy Share Image
