“Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and… — Susan C. Young Copy Share Image
“Homework doesn’t end when you receive a diploma. Often, it's just the beginning of your learning.” — Susan C. Young Copy Share Image
“A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness… — Susan C. Young Copy Share Image
“Developing your emotional intelligence will allow you to explore new depths of understanding in yourself and others.” — Susan C. Young Copy Share Image
“What makes one person approachable and another one not? That simple difference alone can make or break your success in your life,… — Susan C. Young Copy Share Image
“Be Brave. Bravery takes fortitude—put yourself on the line, even if you risk failing, falling, being embarrassed, or looking stupid—if being brave… — Susan C. Young Copy Share Image
“Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may… — Susan C. Young Copy Share Image
“Take a searching inventory of your speech, habits, behaviors, appearance, hobbies, preferences, talents, and products. The key is what makes you distinct… — Susan C. Young Copy Share Image
“Situational awareness enables you to observe your periphery with a clear vision and emotional foresight, which may inevitably keep you socially, physically,… — Susan C. Young Copy Share Image
“Let Sleeping Dogs Lie When I hear someone expressing an adamant opinion which is diametrically opposed to my own, I have a… — Susan C. Young Copy Share Image
“As you move forward in life, seek to build upon your understanding of our communication and personality differences so that you are… — Susan C. Young Copy Share Image
“People consider trust differently. Some approach a new relationship with a degree of skepticism and want the other person to earn their… — Susan C. Young Copy Share Image
“Meeting someone for the first time has significance, but for some people, the awkwardness can be so great that they avoid a… — Susan C. Young Copy Share Image
“Why Does Mirroring Work? Scientific research suggests ‘mirroring’ techniques works because of the mirror-neurons which are fired in our brains when we… — Susan C. Young Copy Share Image
“Finding the right time is like discovering a social portal which opens a gate for others to receive your message and "get… — Susan C. Young Copy Share Image
“If you like the relationship results you have been getting and don’t see any need for improvement, your status quo may actually… — Susan C. Young Copy Share Image
“Using titles such as Mr., Mrs., Miss, Dr., etc. demonstrates respect. In previous generations, it was a social necessity and simply good… — Susan C. Young Copy Share Image
“What is the motive behind your services? If it is self-centered, self-serving, and lacking consideration for others, then earning people’s trust, rapport,… — Susan C. Young Copy Share Image
“By your practice of active listening, everyone involved benefits because you . . . • are more engaged and engaging; • demonstrate… — Susan C. Young Copy Share Image
“While some may consider being friendly an appealing personality trait, I challenge you to see it as a valuable skill. In a… — Susan C. Young Copy Share Image
“In our digital world today, handwritten notes are an “old school” way to make people feel important. Email is easy and Facebook… — Susan C. Young Copy Share Image
“Check Your Ego at the Door. A big part of creating valuable, long-term connections requires setting your ego aside. For some, it’s… — Susan C. Young Copy Share Image
“When you are sitting behind a desk with a person on the other side, there is a barrier between you that becomes… — Susan C. Young Copy Share Image
“Introverts typically . . . • Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and… — Susan C. Young Copy Share Image
“Since your mindset can make you or break you, how is it going? Is it representing you well or does it need… — Susan C. Young Copy Share Image
“The Words You Write “Few things scream ‘unprofessional’ faster than a poorly written letter or resume filled with errors, misspellings, misuse, and… — Susan C. Young Copy Share Image
“Your eyes are the windows to your soul” indeed. It is a cliché for a good reason—it is a timeless truth with… — Susan C. Young Copy Share Image
“The Truth Can Hurt . . . “Honesty is one of your most valuable virtues, however, when used without discretion, it can reap unfavorable repercussions.” — Susan C. Young Copy Share Image
“To say your mindset is critical to your success is a gross understatement—it is the underpinning!” — Susan C. Young Copy Share Image
“The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to… — Susan C. Young Copy Share Image
“Being brave requires taking deliberate action and doing something new that stretches you beyond your comfort zone.” — Susan C. Young Copy Share Image
“What saps your energy and drains your strength? If it makes you feel bad on the inside, it will make those around… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe… — Susan C. Young Copy Share Image
“Wouldn’t it be wonderful to be a natural communicator and know exactly what, when, why, and how to speak so that your… — Susan C.Young Copy Share Image
“To cultivate bravery and courage, take a deep breath & relax: When you feel fear, your body tenses up and your thoughts… — Susan C. Young Copy Share Image
“Emotional intelligence marks one’s ability to perceive, understand, control, and evaluate his or her emotions.” — Susan C. Young Copy Share Image
“Mindful Awareness. Be fully involved in the moment—right now! Developing this ability instills a sixth sense for navigating connections. Be intentional and… — Susan C. Young Copy Share Image
“When you have paid the price, earned the right, and done the homework to be called an expert, people perceive you differently.” — Susan C. Young Copy Share Image
“Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible.” — Susan C. Young Copy Share Image
“Are you ready to explore what it takes to move beyond where you are to where you want to be? You came… — Susan C. Young Copy Share Image
