“One of the most compelling things about you is the energy you put forth—whether it is positive, negative, or neutral. And that… — Susan C. Young Copy Share Image
“Why leave your success up to dumb luck or accident when you can take a stand, make a plan, and be proactive… — Susan C. Young Copy Share Image
“This deliberate focus and sensitivity allow you to "put yourself in another person’s shoes and walk around a while" to better understand… — Susan C. Young Copy Share Image
“Emotionally intelligent people have an ability to manage stress as it happens and remain calm through chaos.” — Susan C. Young Copy Share Image
“Mindfulness means paying attention to what is happening at this very moment and being keenly aware of your surroundings and the people… — Susan C. Young Copy Share Image
“Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.” — Susan C. Young Copy Share Image
“Listening actively confirms for people that you are positively receiving and thoroughly understanding the message they are conveying.” — Susan C. Young Copy Share Image
“The truth may be true, but a discreet person understands that speaking the truth isn’t always helpful. It can also be hurtful… — Susan C. Young Copy Share Image
“What makes you curious about someone when meeting them for the first time? Do they have a fascination factor? Is there something… — Susan C. Young Copy Share Image
“Some will reveal how you interact with the world around you, where you direct your energy, how you make decisions, how you… — Susan C. Young Copy Share Image
“We’ve all known that one salesperson whose primary motivation in a transaction is to earn a commission—regardless of their customer’s needs. From… — Susan C. Young Copy Share Image
“Discover an interest, a passion, a preference or need your client has, and take the time to give them some small item… — Susan C. Young Copy Share Image
“To position yourself as an expert, create content, write a book, build a blog, post on social media, and write articles for… — Susan C. Young Copy Share Image
“In his book, Networking is a Contact Sport, Joe Sweeney advises that when you attend networking events, act as if it is… — Susan C. Young Copy Share Image
“A person who offers a loose handshake, on the other hand (pun intended), may be interpreted as being uninterested, lacking confidence and… — Susan C. Young Copy Share Image
“Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and… — Susan C. Young Copy Share Image
“Palm Reading 101 • Palm Up— Conveys openness, service, humility, and sympathy. • Palm Down—Demonstrates authority, superiority, and control. • Palm Vertical—Shows… — Susan C. Young Copy Share Image
“To Disclose or Not Disclose I just saw a poster: "Dirty laundry goes here (laundry basket) not here (Facebook logo)." Online and… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Brag about their accomplishments in front of others: For years, I… — Susan C. Young Copy Share Image
“Look at the single words below; wear these emotions on your face for just a moment. Try them on for size and… — Susan C. Young Copy Share Image
“Is chemistry a biological reaction which supports the propagation of our species? Or is it simply about being excited to find someone… — Susan C. Young Copy Share Image
“This insightful quote I once heard stays with me: “Tell me what gives you your sense of importance and I will tell… — Susan C. Young Copy Share Image
“Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it “handled?" If… — Susan C. Young Copy Share Image
“Understanding Personality Styles Helps You: • Communicate more easily with others by understanding their perspectives. • Adapt your behavior to resonate with… — Susan C. Young Copy Share Image
“With your mind alert and your eyes wide open, you will be better able to assess your space and your place for… — Susan C. Young Copy Share Image
“All manners are not created equal and can conjure different interpretations based on the environment in which they are being displayed.” — Susan C. Young Copy Share Image
“Once you are dressed there may be still more you can do to enhance, complement, or complete your look. Simply changing your… — Susan C. Young Copy Share Image
“Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use… — Susan C. Young Copy Share Image
“What helps people identify your Super Powers? Instead of hiring a personal PR firm to identify and promote your personal brand, ask… — Susan C. Young Copy Share Image
“What steps can you take to prepare before meeting others to ensure that when you do show up, you are bringing your… — Susan C. Young Copy Share Image
“Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and… — Susan C. Young Copy Share Image
“Take your place among experienced professionals by focusing on ways to learn, grow, and succeed.” — Susan C. Young Copy Share Image
“Many people go through life complaining, whining, and obsessing so much about what they don’t have that they are doing exactly what… — Susan C. Young Copy Share Image
“When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better… — Susan C. Young Copy Share Image
“There are new habits you can adopt starting NOW that make you approachable and encourage other people to engage with you.” — Susan C. Young Copy Share Image
“If you do nothing, you’ll have nothing. If you do something spectacular, you will have something spectacular.” — Susan C. Young Copy Share Image
“Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are… — Susan C. Young Copy Share Image
“Science proves that what appears to be solid is simply moving at a slower rate. Whereas, what is moving, grooving, and flowing,… — Susan C. Young Copy Share Image
“Coordinating your gestures with someone’s subtle behaviors, can help you gain understanding, realize comfortable compatibility, and develop mutual trust.” — Susan C. Young Copy Share Image
“Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close… — Susan C. Young Copy Share Image
