It's nice to be important, but more important to be nice. You don't know who your top customers will be five years from now or where you will be in 10 years. You may have a fancy title, but you… — Harvey Mackay Copy Share Image
If you can't say yes, it's no. Don't sugarcoat it. Don't talk yourself into yes just to seem like a nice guy. No one ever went broke because he or she said "NO" too often. — Harvey Mackay Copy Share Image
It doesn't matter if they say you can't do it. It only matters if you say you can't. — Harvey Mackay Copy Share Image
Life is too short to wake up with regrets. So love the people who treat you right. Forget about those who don’t. Believe everything… — Harvey Mackay Copy Share Image
Be like the turtle. If he didn't stick his neck out, he wouldn't get anywhere at all. — Harvey Mackay Copy Share Image
Keep the customer actively involved throughout your presentation, and watch your results improve. — Harvey Mackay Copy Share Image
Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and… — Harvey Mackay Copy Share Image
I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa. — Harvey Mackay Copy Share Image
I have ten marathons under my belt, including four New York races and one Boston. — Harvey Mackay Copy Share Image
Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline. — Harvey Mackay Copy Share Image
Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually… — Harvey Mackay Copy Share Image
The employees who share innovative ideas may also be the folks who have some hidden talents that would help incorporate their suggestions. — Harvey Mackay Copy Share Image
Leadership does not mean getting people to do their job. It means getting people to do their best. — Harvey Mackay Copy Share Image
