Our point of view is we will sell more if we help people make purchasing decisions. — Jeff Bezos Copy Share Image
If you have a business model that relies on customers being misinformed, you better start working on changing your business model. — Jeff Bezos Copy Share Image
I'm skeptical that the novel will be "reinvented." If you start thinking about a medical textbook or something, then, yes, I think… — Jeff Bezos Copy Share Image
What I want to talk to you about today is the difference between gifts and choices. Cleverness is a gift, kindness is… — Jeff Bezos Copy Share Image
... if it's not your style to stretch and go the extra mile to make sure our customer experience is great, you're… — Jeff Bezos Copy Share Image
I knew that if I failed I wouldn't regret that, but I knew the one thing I might regret is not trying. — Jeff Bezos Copy Share Image
But there's still so much you can do with technology to improve the customer experience. And that's the sense in which I… — Jeff Bezos Copy Share Image
Many of the traits that make Amazon unusual are now deeply ingrained in the culture. In fact, if I wanted to change… — Jeff Bezos Copy Share Image
There are multiple ways to be externally focused that are very successful. You can be customer-focused or competitor-focused. Some people are internally… — Jeff Bezos Copy Share Image
If there’s one reason we have done better than of our peers in the Internet space over the last six years, it… — Jeff Bezos Copy Share Image
All businesses need to be young forever. If your customer base ages with you, you're Woolworth's. — Jeff Bezos Copy Share Image
I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because,… — Jeff Bezos Copy Share Image
The death knell for any enterprise is to glorify the past -- no matter how good it was. — Jeff Bezos Copy Share Image
People who are right most of the time are people who change their minds often — Jeff Bezos Copy Share Image
We also have no incentive compensation of any kind. And the reason we don’t is because it is detrimental to teamwork. — Jeff Bezos Copy Share Image
If you build a great product or service, people will talk about it. But it starts with having something that's worth talking about. — Jeff Bezos Copy Share Image
We're not competitor obsessed, we're customer obsessed. We start with the customer and we work backwards. — Jeff Bezos Copy Share Image
