First step Quotes by Ron Kaufman

Enthusiastic service providers create enthusiastic customers.

— Ron Kaufman

Convince people and you win their minds. Inspire people and you win their hearts.

— Ron Kaufman

The most valuable person is the one who cherishes the value in others.

— Ron Kaufman

Good customers want good quality service. Great customers want it even more.

— Ron Kaufman

Acting after being asked is compliance. Acting without being asked is kindness.

— Ron Kaufman

Are you moving forward, or just moving?

— Ron Kaufman

Create a compelling service vision. When people want to, they will.

— Ron Kaufman

A great leader makes what is visible in their mind, visible to all.

— Ron Kaufman

Developing great employees attracts great customers.

— Ron Kaufman

Plans turn promises into results and dreams into realities.

— Ron Kaufman

Sometimes we become so expert in our own domain, we forget that customers may be less familiar.

— Ron Kaufman

Silent customers can be deadly. Encourage them to complain.

— Ron Kaufman