“These special people are genuinely warm, sincerely kind, and put people at ease with their inviting nature and light-hearted conversation. They are… — Susan C. Young Copy Share Image
“Find Your Funny Bone . . . Life provides plenty of material for things for you to laugh at. Seek irony, coincidence,… — Susan C. Young Copy Share Image
“Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison… — Susan C. Young Copy Share Image
“We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy… — Susan C. Young Copy Share Image
“Use Discretion & Good Judgment. Don't share your most embarrassing moments with public exposure. Doing what is right is not always easy… — Susan C. Young Copy Share Image
“I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of… — Susan C. Young Copy Share Image
“Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the… — Susan C. Young Copy Share Image
“Whether you master the art of asking questions to become a skilled communicator, start conversations, or to connect in a more meaningful… — Susan C. Young Copy Share Image
“How Can You Show You Are Interested? • Pay close attention. • Ask how you can help. • Ask probing questions. •… — Susan C. Young Copy Share Image
“Discretion & Good Judgment . . . The flagrant lack of decorum, reckless behavior, and poor judgment exhibited in our world today… — Susan C. Young Copy Share Image
“I was raised in an era when part of respecting your elders was to call them by Mr. or Mrs. When my… — Susan C. Young Copy Share Image
“Research by the Income Center for Tradeshows found that people are twice as likely to remember you if you shake hands. According… — Susan C. Young Copy Share Image
“Don’t try to make a joke just to make a joke. Sometimes, as human beings, we so want to fit in and… — Susan C. Young Copy Share Image
“Wearing Nametags- On Others I enjoy reading nametags and calling people by their names before we have officially met or been introduced.… — Susan C. Young Copy Share Image
“Why do some people feel the need to throw a person's errors or weaknesses in their face or criticize their shortcomings? What… — Susan C. Young Copy Share Image
“Indiscretion and poor judgment not only can destroy a positive first impression, they also can have lasting negative consequences for which there… — Susan C. Young Copy Share Image
“11 Benefits of Asking Questions “The important thing is not to stop questioning. Curiosity has its own reason for existing.” – Albert… — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living… — Susan C. Young Copy Share Image
“This insightful quote I once heard stays with me: “Tell me what gives you your sense of importance and I will tell… — Susan C. Young Copy Share Image
“I once knew a woman who had a reputation as a snob and a gossip. I would avoid her at parties because… — Susan C. Young Copy Share Image
“The concept is made even more fascinating when you consider it as a psychological spectrum. Imagine a sliding scale of personalities that… — Susan C. Young Copy Share Image
“Can I Trust You? Years ago, I heard Lou Holtz speak at a national conference. His rock-solid reputation preceded him—he is the… — Susan C. Young Copy Share Image
“A discreet person . . . • is strong, yet humble; • expresses genuine concern and interest; • exercises caution to avoid… — Susan C. Young Copy Share Image
“Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and… — Susan C. Young Copy Share Image
“Humor can heal the heart, instill hope, bring people together, and remind them that life isn’t meant to be so doggone serious.… — Susan C. Young Copy Share Image
“Voice Value. Your voice makes a first impression. Is your voice coming across as smart, friendly, and positive or ignorant, rude, and… — Susan C. Young Copy Share Image
“Life wasn’t meant to be so serious. Enjoy life, be fun, spend time with people who make you happy, widen that smile,… — Susan C. Young Copy Share Image
“We all have individual ideas and agendas for managing our days and our lives. However, it is when we foster a sense… — Susan C. Young Copy Share Image
“Be Personable & Friendly. People who are genuinely warm and sincerely kind are easy to talk to, easy to like and bring… — Susan C. Young Copy Share Image
“To remember people’s names, use usual Imagery—Connect the name with a mental picture that will remind you of that person. If his… — Susan C. Young Copy Share Image
“As you move forward in life, seek to build upon your understanding of our communication and personality differences so that you are… — Susan C. Young Copy Share Image
“Be inquisitive. You already know what you know. A straightforward way to learn something new is simply by asking questions. The more… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all… — Susan C. Young Copy Share Image
“When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you… — Susan C. Young Copy Share Image
“The truth may be true, but a discreet person understands that speaking the truth isn’t always helpful. It can also be hurtful… — Susan C. Young Copy Share Image
“Going with Your Gut Your natural instincts are a great barometer for a person’s trustworthiness. Listen to your gut when something feels… — Susan C. Young Copy Share Image
“Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use… — Susan C. Young Copy Share Image
“Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that… — Susan C. Young Copy Share Image
“Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are… — Susan C. Young Copy Share Image
“Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close… — Susan C. Young Copy Share Image
