“Mirroring and matching works at the sub-conscious level and serves to make the other person feel more “comfortable” and connected to you.… — Susan C. Young Copy Share Image
“Authenticity is the litmus test for the honesty, transparency, and trust which are necessary for healthy relationships.” — Susan C. Young Copy Share Image
“UN-Impressive Acts of Indiscretion • Forwarding other people's emails without getting permission. • Throwing other people under the bus to save yourself.… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, practice, practice, practice. Each time you test your bravery you grow your self-assurance and increase your comfort… — Susan C. Young Copy Share Image
“Expect good things from people; they feel it. You never know who you are going to meet, and projecting approachability will open… — Susan C. Young Copy Share Image
“While many may claim that these virtues are old-fashioned, they are essential materials for building a solid and worthwhile foundation for your… — Susan C. Young Copy Share Image
“Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.” — Susan C. Young Copy Share Image
If there's one organization in the United States that could work on its communication skills, it's the military. — Adam Driver Copy Share Image
“Become your own best friend—smile and say “I love you” to yourself occasionally.” — Susan C. Young Copy Share Image
“Benefits of Being Nice • You set positive karma into motion. • What you give is what you get back in return.… — Susan C. Young Copy Share Image
You know, Quincy Jones was a great mentor, but he was a man in a man's world. Fortunately he's a very sensitive… — Lesley Gore Copy Share Image
“Take the initiative with deliberate steps to be a polite person: 1. Cover your mouth when you cough or sneeze. 2. Reciprocate… — Susan C. Young Copy Share Image
“It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into… — Susan C. Young Copy Share Image
“Without proper readiness, we’re subject to a 'flub,' or a costly mistake which might have been easily prevented with some simple homework… — Susan C. Young Copy Share Image
“Be Interested & Interesting. People will be more interested in you when you are interested in them. If you want to impress,… — Susan C. Young Copy Share Image
“As with most things in life, a healthy balance will keep us on the right path. To avoid too much eye contact… — Susan C. Young Copy Share Image
“Someone who is being gracious, kind, and passionate is more likely to achieve what they want in life than someone who is… — Susan C. Young Copy Share Image
“Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.” — Susan C. Young Copy Share Image
“How can you build credibility without grandstanding as you strive to stand apart from the crowd?” — Susan C. Young Copy Share Image
“When we are deeply passionate about something, the obstacles or challenges are diminished by sheer will and desire.” — Susan C. Young Copy Share Image
“In his book, How to Win Friends & Influence People, Dale Carnegie encourages you to greet people with "animation and enthusiasm." This… — Susan C. Young Copy Share Image
“Every professional voice coach worth their salt will bring you back to the importance of tone, pace, and pitch. While these concepts… — Susan C. Young Copy Share Image
“Without even realizing it, we magnetize people, opportunities, and outcomes. Many people continue to attract dysfunctional folks who bring trauma, drama, crisis,… — Susan C. Young Copy Share Image
“When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Keep your promises. Being punctual… — Susan C. Young Copy Share Image
“We must remember that some hand gestures which are commonly used and widely accepted in the U.S. might be considered rude or… — Susan C. Young Copy Share Image
