I was asked what I thought about the recession. I thought about it and decided not to take part. — Sam Walton Copy Share Image
The goal as a company is to have customer service that is not just the best, but legendary. — Sam Walton Copy Share Image
Appreciate everything your associates do for the business. Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise.… — Sam Walton Copy Share Image
You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and… — Sam Walton Copy Share Image
I probably have traveled and walked into more variety stores than anybody in America. I am just trying to get ideas, any… — Sam Walton Copy Share Image
There’s a lot more business out there in small town America than I ever dreamed of. — Sam Walton Copy Share Image
If you want a successful business, your people must feel that you are working for them - not that they are working… — Sam Walton Copy Share Image
Leaders must always put their people before themselves. If you do that, your business will take care of itself. — Sam Walton Copy Share Image
I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself. — Sam Walton Copy Share Image
I learned this early on in the variety business: You've got to give folks responsibility, you've got to trust them, and then… — Sam Walton Copy Share Image
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by… — Sam Walton Copy Share Image
All of us profit from being corrected - if we're corrected in a positive way. — Sam Walton Copy Share Image
The secret of successful retailing is to give your customers what they want — Sam Walton Copy Share Image
If I had to single out one element in my life that has made a difference for me, it would be a passion to… — Sam Walton Copy Share Image
We're all working together; that's the secret. And we'll lower the cost of living for everyone, not just in America, but we'll give the… — Sam Walton Copy Share Image
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for… — Sam Walton Copy Share Image
I think my constant fiddling and meddling with the status quo may have been one of my biggest contributions to the later success of… — Sam Walton Copy Share Image
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more. — Sam Walton Copy Share Image
Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise. They're absolutely free and worth a fortune — Sam Walton Copy Share Image
I was asked what I thought about the recession. I thought about it and decided not to take part. — Sam Walton Copy Share Image
