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The intent of application of a work standard is noble…

“The intent of application of a work standard is noble: predict costs; establish ceiling on costs. The actual effect is to double the cost of the operation and to stifle pride of workmanship. There are more engineers engaged in construction of work standards, and people counting production, than…” quote by W. Edwards Deming
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““The intent of application of a work standard is noble: predict costs; establish ceiling on costs. The actual effect is to double the cost of the operation and to stifle pride of workmanship. There are more engineers engaged in construction of work standards, and people counting production, than there are people engaged in actual production.””

W. Edwards Deming

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Standardizing work to control costs often backfires, raising expenses and dampening pride in craftsmanship.

In simple terms: Over‑standardizing can increase costs and suppress quality.

Key Takeaway

Balance standards with flexibility and pride in work.

Themes

efficiency cost control pride of workmanship engineering

Mood

critical reflective

Type

analytical cautionary

When to use this quote

  • manufacturing
  • project management
  • software development
  • quality assurance

Key Concepts

systems thinking human factors continuous improvement

Questions to Reflect On

  • Are current standards truly serving the goal?
  • How can pride be preserved while managing costs?
A Different Perspective

Strict standards may ignore real‑world variability and stifle innovation.

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