Defects are not free. Somebody makes them, and gets paid…
“Defects are not free. Somebody makes them, and gets paid for making them.”
About This Quote
This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.
Defects incur costs; they arise from deliberate choices and are compensated accordingly.
In simple terms: Defects cost money and are intentional.
Key Takeaway
Identify and eliminate costly defects.
Themes
quality
cost
process
Mood
critical
analytical
Type
advisory
philosophical
When to use this quote
- manufacturing
- software development
- service delivery
Key Concepts
lean management
continuous improvement
Questions to Reflect On
- What hidden costs do your defects create?
- How can you redesign processes to prevent them?
A Different Perspective
Eliminating defects may require upfront investment.