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One rule of thumb used in communications research is that…

“One rule of thumb used in communications research is that 90 percent or more of an emotional message is nonverbal.” quote by Daniel Goleman
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““One rule of thumb used in communications research is that 90 percent or more of an emotional message is nonverbal.””

Daniel Goleman

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Most of an emotional message is conveyed through non‑verbal cues, not words.

In simple terms: Non‑verbal signals dominate emotional communication.

Key Takeaway

Pay attention to body language and tone.

Themes

communication emotion nonverbal cues psychology

Mood

analytical practical

Type

educational insightful

When to use this quote

  • public speaking
  • team meetings
  • conflict resolution
  • dating interactions

Key Concepts

emotional intelligence signal perception interpersonal dynamics

Questions to Reflect On

  • How do you interpret others’ non‑verbal signals?
  • What can improve your own non‑verbal expressiveness?
A Different Perspective

Relying solely on words can cause misinterpretation if non‑verbal signals are ignored.

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