Effective communication is built on the cement of trust. And trust is based on trustworthiness, not politics. — Stephen Covey Copy Share Image
Only as we keep an open communication with our deep inner life will we have the wisdom to make effective choices. — Stephen Covey Copy Share Image
In the last analysis, what we are communicates far more eloquently than anything we say or do. — Stephen Covey Copy Share Image
If we know how to listen to our own heart, we can listen to the hearts of others. — Stephen Covey Copy Share Image
Communication is the most important skill in life. We spend most of our waking hours communicating. But consider this: You've spent years… — Stephen Covey Copy Share Image
When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving… — Stephen Covey Copy Share Image
People don't listen to understand. They listen to reply. The collective monologue is everyone talking and no one listening. — Stephen Covey Copy Share Image
“The principle of influence is governed by mutual understanding born of the commitment of at least one person to deep listening first.” — Stephen Covey Copy Share Image
It's a fact that more people watch television and get their information that way than read books. I find new technology and… — Stephen Covey Copy Share Image
Prepare your mind and heart before you prepare your speech . What we say may be less important than how we say it. — Stephen Covey Copy Share Image
“Very few people have ever experienced the feeling of being completely understood. When they experience it, it can become one of the… — Stephen Covey Copy Share Image
Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction,… — Stephen Covey Copy Share Image
Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings… — Stephen Covey Copy Share Image
Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming… — Stephen Covey Copy Share Image
Both times I was in India, I could not get people to listen to each other. I had to literally tell people… — Stephen Covey Copy Share Image
When trust is high, the dividend you receive is like a performance multiplier, elevating and improving every dimension of your organization and… — Stephen Covey Copy Share Image
When we listen with the intent to understand others, rather than with the intent to reply, we begin true communication and relationship… — Stephen Covey Copy Share Image
'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart.… — Stephen Covey Copy Share Image
“To carefully listen is a powerful way of saying to another that we value that person. When we take the time to… — Stephen Covey Copy Share Image
“The great obstacle to communication is the tendency to constantly evaluate or moralize with others, creating in them a fear to speak… — Stephen Covey Copy Share Image
Most people do not listen with the intent to understand; they listen with the intent to reply. They're either speaking or preparing… — Stephen Covey Copy Share Image
What we are communicates far more eloquently than anything we say or do. There are people we trust because we know their… — Stephen Covey Copy Share Image
We must seek to understand the intent of communication without prejudging or rejecting the content... Communication, after all, is not so much… — Stephen Covey Copy Share Image
If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations,… — Stephen Covey Copy Share Image
You can't have the fruits without the roots. It's the principle of sequencing: Private Victories proceed Public Victories. Self-mastery and self-discipline are the foundation… — Stephen Covey Copy Share
Empathic listening takes time, but it doesn't take anywhere near as much time as it takes to back up and correct misunderstandings when you're… — Stephen Covey Copy Share
The fire inside people is like a match; the way to ignite that flame is initially through friction, then other matches are lit through… — Stephen Covey Copy Share
In a very real sense, there are only two roles in organisations: customers and suppliers. Everybody functions simultaneously in both roles, whether inside or… — Stephen Covey Copy Share
To blame and accuse other people, is to choose to empower them, to control us. — Stephen Covey Copy Share
If you are an effective manager of your self, your discipline comes from within; it is a function of your independent will. — Stephen Covey Copy Share
I believe in Coach Louis Wong. He is so much more than just a football coach. — Stephen Covey Copy Share
Most people struggle with life balance simply because they haven't paid the price to decide what is really important to them. — Stephen Covey Copy Share
Highly proactive people don't blame circumstances, conditions, or conditioning for their behavior. Their behavior is a product of their own conscious choice. — Stephen Covey Copy Share
When it comes to developing character strength, inner security and unique personal and interpersonal talents and skills in a child, no institution can or… — Stephen Covey Copy Share
Most people define greatness through wealth and popularity and position in the corner office. But what I call everyday greatness comes from character and… — Stephen Covey Copy Share
Contrary to what most people believe, trust is not some soft, illusive quality that you either have or you don't; rather, trust is a… — Stephen Covey Copy Share
Many people seem to think that success in one area can compensate for failure in other areas. But can it really?... True effectiveness requires… — Stephen Covey Copy Share
