The bottom line is a by-product of taking care of your main product - your customers. — Ron Kaufman Copy Share Image
Reason alone is insufficient to make us enthusiastic in any matter. — Francois de La Rochefoucauld Copy Share Image
The right measure is not how many customers you've got, but how closely you hold them. — Ron Kaufman Copy Share Image
You are the person who determines what you do. That's a big responsibility. Make the most of it. — Ron Kaufman Copy Share Image
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers. — Ron Kaufman Copy Share Image
For individuals, character is destiny. For organizations, culture is destiny. — Tony Hsieh Copy Share Image
Always trust people and they may let you down. Always distrust people and you have let them down. — Ron Kaufman Copy Share Image
We shall serve for the joy of serving, prosperity shall flow to us and through us in unending streams of plenty. — Charles Fillmore Copy Share Image
The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for… — Debbi Fields Copy Share Image
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will… — Ron Kaufman Copy Share Image
After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers. — Konosuke Matsushita Copy Share Image
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses. — Ron Kaufman Copy Share Image
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers. — Ron Kaufman Copy Share Image
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel. — Ron Kaufman Copy Share Image
The most effective way to achieve right relations with any living thing is to look for the best in it, and then… — J. Boone Copy Share Image
If you only give back what you get from other people, you're not giving as much as you can. — Ron Kaufman Copy Share Image
Being on par in terms of price and quality only gets you into the game. Service wins the game. — Tony Alessandra Copy Share Image
“We’re in business to grow, but joy is the currency we trade in daily.” — Janna Cachola Copy Share Image
If you're always doing what you've always done, you'll never see (or become) what you could be! — Ron Kaufman Copy Share Image
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why. — Ron Kaufman Copy Share Image
How can you learn more? By admiring what you've done right? Or by studying what you've done wrong? — Ron Kaufman Copy Share Image
You cannot change what has already happened. You can always change the way you respond. — Ron Kaufman Copy Share Image
Passion isn't always available. The committed get things done even without it. — Ron Kaufman Copy Share Image
The true measure of what you put in, is what's received on the other end. — Ron Kaufman Copy Share Image
The only way to know how customers see your business is to look at it through their eyes — Daniel R. Scoggin Copy Share Image
If you were a customer, would you come back to buy your products or services? — Ron Kaufman Copy Share Image