“Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone,… — Susan C. Young Copy Share Image
“Your encounters will be more successful when you slow down, pay attention, and become more mindfully aware of the world around you.… — Susan C. Young Copy Share Image
“A smart way of using your hands to make you look more interesting, thoughtful, and self-assured is to steeple your hands and… — Susan C. Young Copy Share Image
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration… — Susan C. Young Copy Share Image
“Follow your heart, but take your brain with you!" After buying an armload of funny books filled with clean jokes, one-liners, and… — Susan C. Young Copy Share Image
“Now let’s look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn… — Susan C. Young Copy Share Image
“The "Law of Attraction," based on the principle of cause and effect, is not only a process of reaping what you sow… — Susan C. Young Copy Share Image
“Regardless of the trends we see in the deterioration of morality, respect, and values, wise people will still strive to take the… — Susan C. Young Copy Share Image
“Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy… — Susan C. Young Copy Share Image
“11 Tips for Building Rapport 1. Adapt to the other person’s energy level. 2. Assume rapport. 3. Be open and friendly. 4.… — Susan C. Young Copy Share Image
“Bull in a China Shop The metaphor “bull in a china shop” appropriately describes how a clumsy (or socially awkward) person can… — Susan C. Young Copy Share Image
“One simple glance can convey to your recipient that you are . . . • Present • Interested • Paying attention •… — Susan C. Young Copy Share Image
“The Rhythm of Relationships It’s not a mystery that there are certain people with whom we "click" and others with whom we… — Susan C. Young Copy Share Image
“Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese… — Susan C. Young Copy Share Image
“Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Make a list of positives: Whether you would like to nurture… — Susan C. Young Copy Share Image
“Research has shown that smiling releases endorphins—the happy hormones that shift your physiology for improved well-being. When you smile and your eyes… — Susan C. Young Copy Share Image
“A “brand” identifies how you are unique and different. It is an attention-getter to help you stack up against your competitors. It… — Susan C. Young Copy Share Image
“Expect good things from people; they feel it. You never know who you are going to meet, and projecting approachability will open… — Susan C. Young Copy Share Image
“Fine-tune your rebounding and resiliency skills. Teach yourself different ways to stay mentally in the moment by projecting a friendly and positive… — Susan C. Young Copy Share Image
“The directive we have so often heard, “Change your thoughts, change your life,” is indeed based on the power of words. The… — Susan C. Young Copy Share Image
“We’ll Leave the Light on for You! This Motel 6 slogan has been a successful marketing strategy for years because of its… — Susan C. Young Copy Share Image
“In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By… — Susan C. Young Copy Share Image
“Trying to engage with an unapproachable person can lead to embarrassment, alienation, and resistance. Why would we set ourselves up for that… — Susan C. Young Copy Share Image
“In his book, The Four Agreements, Miguel’s Ruiz encourages us to “not take things personally; people behave for their reasons, not ours.”… — Susan C. Young Copy Share Image
“To Polish the Gold & Help Others Shine . . . Flip your positivity switch: What is your first instinct? If you… — Susan C. Young Copy Share Image
“Do you attend networking events to give out as many cards as possible or is it your intention to deliver something of… — Susan C. Young Copy Share Image
“No matter your age, a smile makes you look and feel better. People spend billions of dollars every year to get pumped,… — Susan C. Young Copy Share Image
“Imagine how your positive attitude feels when you are enjoying a fabulous day—the sky is blue, the grass is green, the birds… — Susan C. Young Copy Share Image
“I recently heard of a real estate professional who LOVES to cook. So, her niche market? Foodies. She attends local restaurant events… — Susan C. Young Copy Share Image
“Humor lightens our spirits, comforts us through the challenge, brings people together, and helps us to remember the positive sides of life.… — Susan C. Young Copy Share Image
“International speaker and business consultant Jill Konrath authored the book, How to Sell to Big Companies. Jill shares that when sales people… — Susan C. Young Copy Share Image
“It is not unusual for people to believe that their way is the best way—that they are right and everyone else is… — Susan C. Young Copy Share Image
“Haven’t you known people who seem to have a “sixth sense” super-power when it comes to connecting, communicating, and understanding others? These… — Susan C. Young Copy Share Image
“What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What… — Susan C. Young Copy Share Image
“Situational awareness enables you to observe your periphery with a clear vision and emotional foresight, which may inevitably keep you socially, physically,… — Susan C. Young Copy Share Image
“Modeling for others a sincerely positive and encouraging countenance will not only enrich their lives, it can foster trust and appreciation for… — Susan C. Young Copy Share Image
“We all have individual ideas and agendas for managing our days and our lives. However, it is when we foster a sense… — Susan C. Young Copy Share Image
“Whether it is in the way you walk, talk, dress, or behave, your personal brand impacts how people react and respond to… — Susan C. Young Copy Share Image
“Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
